Thank you for visiting the Ohio River Trading Company website. We are committed to protecting your privacy and will collect no personal information about you unless you choose to provide the information to us.

Information such as name, street and email address, telephone number, site navigation history and credit card information may be collected when you:
Order through our website, email or via phone.
Contact us via phone or email

Information you provide may be used to:
Complete your transaction
Confirm and track your order
Contact you by email or regular mail regarding your order

Information is gathered through the use of “cookies” and/or other online tools. A cookie is simply a small data file stored by your web browser on your computer. They allow us to remember browsing and shopping cart actions, recognize a revisiting user, possibly analyze your visiting patterns, and to customize content to suit your preferences. In order to complete a transaction at the Ohio River Trading Company your cookies must be enabled on your computer. If your browser is set to refuse cookies, please call us at 330-262.6673, M-F 10:00 am – 5:00 pm, SAT 10-1 EST, to place your order.

Customer information, except for credit card data which falls under PCI industry standards, is maintained in a secure server along with your purchase history for an undetermined period of time.

The Ohio River Trading Company has physical security in our server facilities to protect against the loss, misuse, or alteration of information. Our site’s order process uses industry-standard SSL (Secure Sockets Layer) encryption to protect the confidentiality of your personal information. The process requires users to give us contact and financial information. We use this information to fulfill your order. Any and all information submitted in these forms will be held in strictest confidence and not shared with any other business entity outside of your Credit Card Service and/or your Bank. We do reserve the right to contact you to answer questions, offer suggestions, and make corrections to your order. As a result, while we strive to protect your contact information, we cannot guarantee or warrant the security of any information you transmit to or from our web site, and you do so at your own risk.

How we handle information about your visit to our site

If you read or download information, we automatically collect and store:

  • the requested web page
  • the domain from which you access the Internet (e.g. comcast.com)
  • the date and time you access our site
  • status of the request (e.g. success or failure)
  • the type and version of your web browser (Chrome, Firefox, Safari, Explorer, etc.)
  • the operating system (Windows, Mac, Linux, iOS, Android, etc.) of the machine running the web browse